Policies

Payment Policy

We require payment on the day of your procedure/treatment which can be made by Cash, EFTPOS, Visa or MasterCard.  As a service to our patients, we are pleased to offer payment plans through Mac Credit.  This offer is specifically designated for clients having Cosmetic and Medical procedures (conditions apply).

Additionally we are committed to bulk-billing patients for all eligible services.  As well as our GP bulk-billing service, our clinic offers Medicare Easyclaim for your convenience.

If payment is not made in accordance with our Payment Policy, we reserve the right to pursue you for payment of our fees, outlays, interest and costs associated with recovering such amounts.


Cancellation Policy

We have a 24 hour cancellation policy and patients who cancel their appointment with less than 24 hours’ notice will be charged as follows and will be payable wthin 7 days:

Consultations:           $24.50
Pre-paid package:    Appointment forfeited
Treatments:               25% of the appointment value


To cancel or reschedule an appointment, or if you have any further queries regarding our policies, please speak with one of our friendly staff members who will be more than willing to assist you. 

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